Get Started with Chatbot Marketing
To understand what a bot is and how they work, you really need to experience one for yourself! See how a Chatbot works, subscribe to our Chatbot on Facebook Messenger. Click get started and begin chatting with our very friendly, very helpful Tess.
Want your own chatbot?
Let’s Talk
Wish to discuss your options further.
0408 995 107
+61 3 9761 9245
service@chatbotsonline.com.au
m.me/
Hire Us
Book a strategy session to help us get to know your goals better.
Have Us Assist You
Book us to help you set up your Chatbots and maintain them.
HOW CAN A CHATBOT HELP YOUR BUSINESS?
Create personal connections that will generate leads
Chatbots help you to simplify customer experiences by providing personal and direct conversations to people through the messenger platform, which is where people are already spending their time. Chatbots are used to generate new leads, sales and build customer relationships. They may help you reach more people which can increase your customer base.
Purchases can be made on the spot
Your products and services can be browsed and purchased directly in the conversation.
Show you care
Messenger bots are conversational, interactive and instantaneous. Show you care by providing solutions, creating meaningful connections and experiences.
Add humor to your brand voice
Develop your brand’s character and voice and use it to speak to your visitors. Program your Chatbot to have a bit of humor, this will make it seem more humanlike, this makes your customers more at ease and makes their experience more satisfying.
Using Chabots in your business will save you time. When used on your website they can provide fast, automated answers to most questions. Their use prevents customers from waiting a day or longer to receive responses as they would have maybe with email. This allows your business to serve more people while increasing productivity and decreasing costs.
Investing in a Chatbot will have its costs but the amount of revenue you will gain from it will pay for itself. Your Chatbot will run 24/7, you won’t have to pay annual leave or sick days. It can perform the task of several customer service agents. They will not replace customer service they will help reduce the work load.
There’s a ton more you can do.
It’s simple and brilliant.
Why every business needs a chatbot.
Approximately 6 in 9 Australian’s are using Facebook
15
Million Monthly Active Australian Users
60%
Total Australian Population Using Facebook
2
Billion Monthly Active Users Worldwide
1.3
Billion Monthly Active Users on Facebook Messenger
Some huge results
Soul Space Media
Generated 11,000 Facebook Messenger subscribers for 13¢ each. His ad campaign brought a 550% ROI for Soul Space Media within a week!.
Mixergy
Switched to Facebook Messenger and averaged 80% open rates and 50% click rates!
Lego
Their goal was to increase online sales. The results:
3.4X higher return on ad spend for click-to-Messenger ads compared to ads that linked to the LEGO website
71% lower cost per purchase when clicking through to the Messenger experience compared to ads optimized for clicks
1.9X higher value for website purchases made from click-to-Messenger ads
Tennis Australia
Their goal was to find a better way to target their social media fans and have them purchase tickets easier. The results:
24.3X return on ad spend
20% higher return on ad spend with click to messenger ads
16% lower cost per acquisition with click to messenger ads
4,600 sales from click to messenger ads
Sephora
Sephora wanted to encourage more clients to visit its stores by offering them an easy, conversational way to book makeovers, reducing the number of steps required. The results:
11% higher booking rate versus other booking channels
5 fewer steps required to book a makeover
Solutions
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Qualify new leads
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Sell products
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Book appointments
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Nurture leads
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Educate
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Capture contact information
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Direct sales
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Display & sell services
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Facebook advertising
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Capture cart abandonment
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Customer service 24/7
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Provide information
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Answer frequent questions on autopilot
Book Appointments
Nurture
Direct Sales
Qualify
Service Delivery
Educate
Questions?
Do you have more questions about chatbots? See our FAQ section.